China’s airlines and airports prioritize tech to improve efficiency and passenger experience
BEIJING - Airlines and airports in China are leading the way globally in automating the passenger journey, with 100% of airlines saying they are investing in upgrading their passenger management systems. In particular, the industry is focused on introducing biometrics at more touchpoints across the journey and streamlining the management of health documentation in the wake of the COVID-19 pandemic, AviationPros reports. Continue reading original article.
The Military & Aerospace Electronics take:
28 Jan. 2022 - A large majority of Chinese airlines (91%) and most airports (68%) expect to spend the same or more on IT in 2022 compared to 2021. A full 100% of airlines are directing these investments towards upgrading their core passenger management systems by 2024. Solutions for aircraft maintenance, a new priority for this year, are also attracting investments from 100% of airlines over the next three years as they look to further boost operational efficiency through digitalization.
While artificial intelligence remains high on the list of emerging technologies prioritized by airlines (87%), business intelligence (BI) jumped significantly in priority (63%), reflecting a further focus on tracking operations to maximize efficiencies. 73% of airports are also investing in BI, with A-CDM (Airport Collaborative Decision Making) and flight operations being the top areas of application.
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Jamie Whitney, Associate Editor
Intelligent Aerospace
