WASHINGTON - Airlines were raked over the coals this winter as performance failures, technology woes and weather caused mayhem, Matt Ashare reports for CIO Dive. Continue reading original article.
The Military & Aerospace Electronics take:
16 February 2023 - After a winter weather event exposed vulnerabilities in Southwest Airline's scheduling technology, the FAA grounded thousands more flights following a failure in the agency's NOTAM pilot notification system.
Five large U.S. airlines addressed tech upgrades in quarterly earnings calls last month, including Delta. The Atlanta-based carrier's CEO Ed Bastian said on a January 13 call that "We’ve invested in the customer experience at every stage of the travel journey, from the continued refresh of our fleet with next-generation far more fuel-efficient aircraft, to generational airport rebuilds and technology investments that are providing our employees better tools and our customers a more seamless experience."
Related: FAA has struggled to modernize computer, air traffic operations
Related: Southwest Airlines says a fix is coming as Senators skewer carrier for December meltdown
Jamie Whitney, Associate Editor
Military + Aerospace Electronics
