London's Heathrow Airport selects SITA to support telecom tech expansion
GENEVA - SITA, an air transport technology company in Geneva, has signed a five-year extension with London's Heathrow Airport to support Heathrow’s growing network infrastructure. Through this agreement, SITA will provide a wide range of network, telecommunications, and connectivity services, while introducing innovative new solutions to businesses operating within Heathrow.
SITA has signed a new agreement with Heathrow Airport to manage and enhance its digital infrastructure. This includes maintaining a network of thousands of access switches, wireless points, and phone lines as the airport continues its expansion.
Under the agreement, SITA's on-site team will handle new projects and provide ongoing support for network telecommunications, cyber-security, radio, and operational technology. They will assist Heathrow’s internal and B2B commercial customers, as well as the airport’s supply chain. The agreement also aims to improve the telecoms services for Heathrow’s B2B clients, including airlines, ground handlers, and retailers.
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SITA’s President for Europe Sergio Colella said, “As air traffic increases across European airports, airports are increasingly prioritizing IT to strengthen their operations, and give their passengers a seamless experience. With this fantastic agreement, SITA continues to show why we remain the air transport industry’s most trusted partner. By delivering a robust IT infrastructure, our goal is to make sure Heathrow can future-proof its network needs for effortless operations, all while making the passenger experience more enjoyable. This partnership also opens exciting new avenues for commercial clients enabling the London airport to offer its customers a raft of new opportunities.”
Helen Elsby, Heathrow Airport’s Chief Solutions Officer, added, “We are delighted to extend our partnership with SITA as strengthening and enhancing our IT infrastructure is critical to our mission to be an extraordinary airport fit for the future. Having a robust and reliable network is essential for delivering seamless operations and meeting the needs of millions of passengers and numerous businesses that rely on Heathrow every day. In addition to providing this assurance, the partnership also provides the opportunity to gain valuable insight into the innovative solutions that SITA brings to our industry and to our customers.”
