Alaska Airlines introduces touch-free travel
SEATTLE - With hygiene and safety concerns top of mind, Alaska Airlines is making it easier for guests to travel touch-free. Through improved technology and innovation, Alaska is creating more convenience and less contact among guests and employees during travel.
Over the coming weeks, new touch-free options for Alaska guests and employees will include the ability:
- To pre-order meals and purchase food and beverages on board using a stored credit card (pending return of food and beverage for purchase in main cabin).
- To print bag tags without having to touch check-in kiosks.
- For agents to scan boarding passes up to six feet away while boarding.
- To receive a text message instead of a printed boarding pass if guests don't already have the Alaska Airlines mobile app.
- To get an emailed receipt for baggage instead of printed receipt.
Recently, Alaska implemented nearly 100 actions to keep guests and employees safe. Flyers must always wear a cloth mask or face covering when at the airport or onboard Alaska aircraft and complete a health agreement at check-in to acknowledge and attest to their willingness to adhere to the mask requirement. Other layers of safety include: EO Essential Oils alcohol-based, relaxing French lavender-scented sanitizing wipes available on all Alaska and Horizon Air flights; enhanced cleaning between every flight; hospital-grade HEPA air filters; an air filtration system that circulates fresh, outside air into the cabin every three minutes; limited onboard service to reduce interactions; hand-sanitizing stations throughout the journey and more.