Singapore Airlines selects Panasonic Avionics as the carrier offers free in-flight Wi-Fi for passengers

IRVINE, Calif. - Panasonic Avionics Corporation, a leading supplier of in-flight entertainment and communication systems (IFEC), in Irvine, Calif. announced that it will deliver unlimited complimentary Wi-Fi, powered to Singapore Airlines’ (SIA) customers, which started 1 July 2023.

Panasonic Avionics’ in-flight connectivity services are powered by its global network of high-speed, high-bandwidth satellites.

The enhanced Wi-Fi is expected to be made available virtually across SIA’s entire aircraft fleet across all cabin classes, and almost the entire global SIA route network. This new unlimited connected experience is being extended to all KrisFlyer members flying Economy and Premium Economy classes. Prior to this, unlimited complimentary Wi-Fi was only available to First and Business class customers as well as PPS Club members and PPS Club supplementary card holders, with Premium Economy and Economy passengers benefitting from three- and two-hours free Wi-Fi respectively.

To access the complimentary Wi-Fi, customers must register for SIA’s free KrisFlyer membership and insert their membership number in the booking. During the flight, customers can connect to the KrisWorld network and redeem the complimentary session in the in-flight Wi-Fi portal.

Panasonic Avionics and SIA have a 26-year relationship that has seen the carrier select Panasonic Avionics’ IFEC solutions for its widebody fleet. In 2021, the airline became the launch customer for Panasonic Avionics’ new Marketplace digital eCommerce platform.

"In-flight connectivity is paramount to airlines and their customers, and the expectation is that they get the same service in the air as they do on the ground. – everything from email, web browsing, and surfing social media," John Wade, Vice President of Panasonic Avionics’ In-flight Connectivity Business Unit, said.