Philippine Airlines selects SITA to upgrade the airlines network infrastructure

Dec. 4, 2024
SITA will provide PAL with a suite of advanced solutions, including WiFi capabilities, end-user-managed workplace services, and SITA messaging.

MANILA, Philippines - Flag carrier Philippine Airlines (PAL) in Manila announced it was continuing its partnership with Geneva, Switzerland's SITA, an air transport technology company, to manage and upgrade the airline’s network infrastructure and end-user computing solutions over the next five years. 

Under the new agreement, SITA will provide PAL with a suite of advanced solutions, including WiFi capabilities, end-user-managed workplace services, and SITA messaging. The airline will also implement SITA’s Secure Access Service Edge (SASE) solutions at both airport and off-airport locations, secured by Cloud Secure Service Edge (Cloud SSE). 

The partnership is a key part of PAL’s digital transformation strategy, which includes modernizing its international network infrastructure. By integrating SASE technology, the airline plans to improve service quality, lower costs, ensure business continuity, and enhance operational efficiency. The initiative will expand PAL’s network to 77 sites, adding 15 new locations and offering a unified network and security solution under a single vendor.

Related: London's Heathrow Airport selects SITA to support telecom tech expansion

“The renewal of our long-standing partnership with Philippine Airlines clearly reaffirms our leadership in delivering unique network infrastructure and innovative technology solutions for the aviation industry,” said Sumesh Patel, President of SITA APAC. “Our integration of connectivity and security technologies will enhance the efficiency and reliability of Philippine Airlines’ operations, setting a new benchmark for digital transformation in the region.”

The collaboration aligns with PAL’s strategic initiatives for 2024, focusing on modernizing and securing its IT network. It also underscores the airline’s commitment to technological innovation and customer service excellence.

"Our renewed partnership with SITA is a pivotal step in our ongoing digital transformation journey," said Captain Stanley Ng, President and Chief Operating Officer of Philippine Airlines. "By integrating advanced technology solutions, we are committed to enhancing our operational efficiency, security, and passenger experience. This collaboration supports our strategic goals and reaffirms our dedication to providing reliable and innovative services to our passengers."

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